Word of the Week: De-Escalation

Word of the Week: De-Escalation

In many ways, de-escalation is not only a skill, it’s an art. There are so many things that can make or break how effectively we are able to turn down the dial of intensity, both within ourselves and with others. One thing is for sure: there’s no hope of being able to effectively de-escalate a situation if we’re all worked up too.